Job Summary

San José State University is seeking a highly motivated and detail-oriented Innovation Programs Facilitator to join the Office of Innovation. Reporting to the Director of Innovation, this position is vital in supporting and advancing the university’s innovation enterprise. The Innovation Programs Facilitator will coordinate administrative operations, manage communications, and support a range of innovation programs and events including those associated with the Small Business Development Center (SBDC).

Key Responsibilities

• Provide administrative and programmatic support to the Office of Innovation and affiliated programs
• Maintain office operations including calendars, correspondence, filing, databases, and website management
• Coordinate meetings, events, travel, and communication with campus and external partners
• Lead the planning and execution of internal and external events, including competitions and showcases
• Support project management and data analysis for program tracking and reporting
• Collaborate with university stakeholders to advance innovation programs
• Manage procurement, budget reconciliation, and financial tracking for office and event expenses

Knowledge, Skills & Abilities

• Understanding of general website architectures, and the ability to change and maintain the Division’s website
• Ability to interact verbally and in written communications with University leadership, faculty, staff, students, and external constituents with the utmost decorum and tact; and handle confidential and sensitive issues
• Excellent oral and written communication skills
• Extensive and in-depth knowledge of and the ability to apply expertise in the advanced theories, principles, methods, practices, and techniques applicable to the program and/or administrative specialty, including applicable internal policies and procedures
• Excellent customer service and public relations skills especially relating to email and phone correspondence
• Working knowledge of operational and fiscal analysis and techniques
• Expertise in investigating & analyzing problems with a broad administrative impact and implications 
• Ability to anticipate problems and address them proactively
• Ability to act as a liaison for staff and management team to identify, develop and nurture staff/management relationships
• Knowledge and understanding of current project methodologies, practices, standards and processes and tools
• Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable administrative responsibilities
• Collaboration, consultative, and teambuilding skills to work effectively with all levels of the organization
• Skilled in Innovation, development, and evaluation of policies and programs
• Ability to prioritize, organize and balance a heavy workload with a high level of productivity, proficiency, and precision
• Ability to make independent decisions, exercise sound judgment, and know when to check in and obtain guidance from the Director of Innovation
• Ability to appropriately interpret and apply policies and procedures independently, and use judgment and discretion to act when precedents do not exist

Required Qualifications

• A bachelor's degree and/or equivalent training
• Two (2) years of administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs

Preferred Qualifications

• Communications and/or marketing-related certificate
• Project Management certificate
• Four (4) years of related office work experience
• Four (4) years of event and project organization experience
• Experience maintaining websites or social media content and using various software in an administrative and project management capacity
• Experience using spreadsheets as an organizational tool
• Experience with purchasing and reimbursement processes
• Experience with Innovation programs including Intellectual Property Management, Research Business Partnerships, and/or Entrepreneurship and startup programs
• Experience with CRM software for innovation support programs
• Experience with Marketo Engage marketing automation software
• Experience in the development and dissemination of standard operating procedures (SOPs) within a large, complex organization

Compensation

Classification: Administrative Analyst/Specialist – Exempt I
Anticipated Hiring Range: $5,834/month - $6,084/month
CSU Salary Range: $4,598/month - $8,318/month

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.

Application Procedure

Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:

• Resume
• Letter of Interest

All applicants must apply within the specified application period: July 18, 2025 through August 3, 2025. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.

Contact Information

University Personnel
jobs@sjsu.edu
408-924-2252

CSU Vaccination Policy

The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu.

Additional Information

Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.

The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.

SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS)

All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity.

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: 

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu.

Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf. The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu.

Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director.

Equal Employment Statement

San José State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San José State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self-disclose. San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.