Chancellor's Office Statement

Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Human Resources Benefits Analyst. The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year.

Salary

The anticipated salary hiring range is up to $65,004 per year, commensurate with qualifications and experience.

Classification

Confidential Administrative Support II

Position Information

The California State University, Office of the Chancellor, is seeking a Human Resources Benefits Analyst to serve as an integral part of the Human Resources Management (HRM) Benefits team responsible for administering benefits for the California State University's (CSU) 23 campuses and the Office of the Chancellor. The incumbent performs a variety of professional, technical, and administrative duties that support the following CSU benefit and retirement plans: medical (administered by CalPERS), dental, vision, long-term disability, group life, leaves of absence, voluntary benefits (flexible spending accounts, life, disability, employee assistance, critical illness, home/auto, pre-tax parking, tuition fee waiver) and retiree plans (pension (administered by CalPERS) and supplemental savings). The incumbent assists campus benefit representatives with benefit inquiries including but not limited to plan design, best practice, business/technical processes, eligibility, coverage, enrollment, and benefit information systems. The incumbent also assists in responding to retiree benefit inquiries regarding plan design, coverage, enrollment, and access. The incumbent would also assist campus leave representatives with leaves related inquiries regarding all leave programs including but not limited to compliance training with state and federal laws and regulations, current collective bargaining agreements, best practice and business/technical processes.

This position is approved for telecommuting (two days telecommuting, three days in office (in-person)) with onsite work at the main headquarters located in Long Beach, California.

Responsibilities

Under the general direction of the Senior Manager, Benefits and Leaves, the Human Resources Benefits Analyst will perform duties as outlined below:

Benefit Plan Development, Implementation, Administration and Review

-Assists in the performance of a variety of professional, technical, and administrative duties that support the successful development, implementation and operation of CSU system-wide benefit and retirement plans (Includes: medical (administered by CalPERS), dental, vision, COBRA, long-term disability, group life, leaves of absence, voluntary benefits (flexible spending accounts, life, disability, employee assistance, critical illness, home/auto, pre-tax parking, tuition fee waiver) and retiree plans (pension (administered by CalPERS) and supplemental savings).

-Assists in benchmarking benefits best practices, researching various benefit options and making recommendations to the senior director concerning benefits (retirement, health, life, disability, etc.).

-Collaborates and assists with the development, review and revision of benefits programs, leaves programs, policies and procedures for legal compliance.

-Develops, updates, or revises CSU benefit and leave program administrative manuals; assists in developing HR policy statements and technical advisory letters.

-Collaborates with third-party agencies such as the SCO (CSU's third party pay agent), CalPERS, and the California Department of Human Resources (CalHR) to ensure effective delivery of CSU employee and retiree benefit programs.

-Assists the senior HR manager and the senior director and consultants, as appropriate, with system-wide benefit requests for proposals, vendor evaluations, benefit contract administration issues, and leads and/or participates in implementation activities, as requested.

-Supports the collective bargaining process by collecting and reviewing recommended changes to benefit provision language within the collective bargaining agreements (CBA); responds to requests from other HR staff to review union benefit language proposals; reviews draft contract language and provides input at the direction of the senior HR Manager and the senior director.

Financial/Accounting/Data Analysis

-Performs financial and operational audits of CSU employee benefit programs, provides recommendations, and coordinates resolutions as required.

-Develops benefit plan statistical reports, under the direction of the senior director, to identify utilization and cost trends.

-Assists with the monthly tracking and reconciliation of employee contributions and qualified expense reimbursements for the CSU's Flexible Spending Accounts (FSAs) which include the Dependent Care Reimbursement Account Plan (DCRA) and the Health Care Reimbursement Account Plan (HCRA).

-Supports benefits accounting processes to include tracking of benefits vendor payments, reconciliation of billing/payments, and resolving discrepancies between vendors and the CSU.

Training and Employee Communication

-Assists in the design of training courses for campus benefits representatives regarding the CSU's benefit plan and leave program provisions.

-Creates employee communication, messaging and education around benefit plans, leave programs and features.

-Maintains and provides recommendations and implements improvements to the systemwide internal and external benefits web sites. This includes enhancing pages and ensuring that pages are presented in a highly professional, understandable and easy-to-use format. This also may include improving the quantity, quality, and search ability of data and information available on the website.

-Assists on special projects as assigned.

Benefits Customer Service

-Assists with inquiries from campus representatives including but not limited to plan design, best practice, business/technical processes, eligibility, coverage, and enrollment in benefits and leaves programs.

-Participants in consultation/customer service to campus constituents, health benefits vendors, and other third parties as required.

-Assists the senior director when consultation is necessary with Labor Relations and the Office of General Council when campus customer services responsibilities intersect with CBA language interpretation, campus past practices, CSU policy and the law.

-Supports the day-to-day coordination of the retiree dental and vision programs, responding to retiree questions regarding the plans. Researches, analyzes, and resolves issues discovered during plan audits, retiree inquiries, and vendor consultation.

-Performs other duties as required.

Qualifications

This position requires:

-Bachelor's degree in a related field or equivalent combination of education and work experience is required. 2 or more years of experience in leave of absence, disability management, reasonable accommodation, preferably in a large or complex organization.

-2 or more years of experience of applying applicable federal, state, and local laws pertaining to benefits and leaves administration (FMLA, ADA, ERISA, USSERA, worker’s compensation and disability programs).

-Must have one year of experience working in a large complex organization or headquarters. Higher education experience and experience working in a union environment is highly preferred.

-Must have excellent written and verbal communication skills.

-Ability to work cooperatively with all levels of representatives from campuses and outside agencies to establish and maintain effective and productive working relationships.

-Able to research and provide guidance on benefit, leaves or retirement issues.

-Requires math skills and the ability to perform basic data analysis within tight timeframes.

-Must have knowledge in Word, Excel, and PowerPoint software programs. Demonstrated experience compiling complex excel spreadsheets.

-Ability to understand and interpret documents such as benefits plan documents and provisions.

-Demonstrated organizational skills, the ability to complete tasks in a timely manner, and the ability to work under strict time constraints.

-Able to use HRIS systems; experience with PeopleSoft/Oracle preferred.

-General knowledge of general human resources operations with emphasis on benefits administration practices and regulations.

Application Period

Priority consideration will be given to candidates who apply by January 2, 2026. Applications will be accepted until the job posting is removed.

How To Apply

Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application.

Equal Employment Opportunity

Consistent with California law and federal civil rights laws, the CSU provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070.

Title IX

Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix

E-Verify

This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA).

If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS).

COVID19 Vaccination Policy

Per the CSU COVID-19 Vaccination Policy, it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications.

CSU Out of State Employment Policy

California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Background

The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position.