Job Summary

The Student-Athlete Resource Center Department at San José State University supports the University's academic mission and collaboratively works with the campus community to enhance student success. Reporting to the Managing Director of the Student-Athlete Resource Center (SARC), the Athletic Academic Advisor provides academic coaching, advising, analysis, and assessment to student-athletes. The coach also supports students in helping them understand California State University (CSU) and San José State University (SJSU) requirements relating to their degree requirements and Mountain West Athletic Conference and National Collegiate Athletic Association (NCAA) athletic requirements. The Athletic Academic Advisor develops, coordinates, implements, and assesses academic support and other retention services and programs for student-athletes in accordance with University policies, NCAA, and athletic conference rules and regulations. The functions and responsibilities of this position include serving as a liaison to the coaching staff of assigned teams and assisting with the development and monitoring of academic support programs of the Gadway and YUH Academic Centers.

Key Responsibilities

• Provide holistic academic coaching and support to a cohort of students
• Develop and implement an asset-based and strengths-based approach while using a case management
• In conjunction with college and other student success centers, monitor academic progress by leveraging early support systems and implement systems that offer timely interventions to support student needs
• Develop and implement a student communication plan that aligns with university policies, deadlines, events, and specific supports needed at certain times in the semester
• Participate in college and university-wide programs and events that support student success to ameliorate equity gaps
• strategy to establish a working relationship that includes regular meetings, careful documentation, student progress tracking, and student success assessment
• Reinforce college-based and other success centers’ orientation of students to their academic requirements (MyProgress, Catalog), academic planning tools (MyPlanner, Roadmap), and campus resources
•  Liaise with college-based success centers and the undeclared student success center to ensure students are enrolled in appropriate courses and making progress toward their degrees
• Monitor student-athletes’ academic progress toward degree, including initial and continuous eligibility by monitoring academic records to meet SJSU, Mountain West Conference, and NCAA requirements
• Provide coaching to students on courses and major selection
• Update student athletes’ data on official records, and collaborate with Undergraduate Admissions and the Academic Eligibility Coordinator to monitor all student athletes’ continuous eligibility to practice and compete in intercollegiate sports
• Take a lead role in designing and implementing programming efforts and materials to support students’ transition to SJSU, with the goal of enhancing skills and behaviors that facilitate academic success (e.g., time management, study skills, effective communication with instructors, growth mindset, student panel)
• Prepare and submit regular reports on progress and status of SARC programming.
• Assist with the development and evaluation of the Gadway Academic Center policies and procedures
• Apply policies and procedures as expressed by SJSU, the CSU System, state and federal law, Mountain West Conference, and NCAA requirements to individual situation
• interpret and explain policies to staff members and provide clarification on policies and procedures to SJSU offices and representatives from other colleges and departments
• Provide support to students by communicating with coaches and other Department of Athletics staff as needed to support academic performance

Knowledge, Skills & Abilities

• Knowledge of NCAA policies and procedures related to academic support
• Knowledge of Student development theories and principles, retention strategies, and program development
• Knowledge of basic principles of individual and group behavior, and techniques and methods of interviewing/connecting with students for the purposes of effective holistic academic student support
• Knowledge of  FERPA and confidentiality guidelines
• Effective communication skills (both written and verbal) with individuals/groups.
• Effectively develop and deliver high-quality programming to support student success
• Ability to recognize and refer students to appropriate student services and resources in a timely manner, and keep good working relationships with the units providing these student services/resources  
• Ability to be available to work occasional evenings and weekends

Required Qualifications

• Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related
• Three years of progressively responsible professional student services work experience
• A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience
• A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling

Preferred Qualifications

• Master’s degree in Counseling, Higher Education, College Student Personnel, Social Work, Education, or a directly related field
• Demonstrated NCAA knowledge and work experience in the academic support of student-athletes and athletic academic eligibility
• Demonstrated written communication skills with a strong customer service background in a student-athlete-focused educational setting with collegiate coaches, faculty, and staff
• Demonstrated work experience in CSU/SJSU General Education and overall undergraduate degree requirements
• Experience with PeopleSoft and/or customer service-based technology systems
• A doctorate and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling

Compensation

Classification: Student Services Professional III
Anticipated Hiring Salary: up to $5,667/month
CSU Salary Range: $5,540/month - $7,893/month


San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.

Application Procedure

Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:

• Resume
• Letter of Interest

All applicants must apply within the specified application period: March 13, 2026, through March 29, 2026. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.

Contact Information

University Personnel
jobs@sjsu.edu
408-924-2252

CSU Vaccination Policy

The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu.

Additional Information

Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.

The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.

SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS)

All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity.

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: 

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu.

Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf. The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu.

Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director.

Equal Employment Statement

San José State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San José State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self-disclose. San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.