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Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply for this Job link/button.

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Paper applications will not be accepted; however, CSU Chico is an equal opportunity employer and is happy to provide reasonable accommodations to applicants at any step of the application process. If you need assistance in this regard, or are having technical difficulties with the application, please contact the University at 530-898-4664 prior to 5:00pm on the closing date.

Recruitment Details

Position Details

Recruitment Number VA896
Posting Period

Open Until Filled (Review of Applications will begin 01/02/18. Applications received after that date may be considered.)

On Campus Only Promotional Opportunity No
Level/Range/Grade 1
Salary Range (From $ to $) Salary commensurate with background and experience of the individual selected. (Anticipated hiring range: $128,000 - $140,000 per year).
Department Student Health Services
Number of Positions 1
FLSA Code Exempt
Status At Will
Full-time/part-time (if part-time, indicate time base) Full-time
Pay Plan 12/12 month
CBU/MOU M80 - Management Personnel Plan
Quick Link

Work Schedule

Hours Per Day 8 hours during the school year/10 hours during the summer
Days Per Week 5 days during the school year/4 days during the summer
Shift Day

Position Summary

Primary Duties

Under the general direction of the Associate Vice President for Student Affairs, the director has oversight responsibility for the Student Health Service, Counseling and Wellness, Safe Place, and the Campus Alcohol and Education Center. In addition, this position has direct responsibility for the overall operation of the Student Health Service (SHS), including the assessment of student health care needs, development of programs and policies, management of a complex budget, and the supervision of approximately 80 staff, including physicians, nurse practitioners, nurses, technicians, ancillary health care professionals, managers, administrative support staff, student assistants and interns. SHS provides a full range of ambulatory health care services and is organized into three major departments: Clinical Services, Health Education, and Administration. The director is responsible for these units and for coordinating SHS activities with those of other university units. Work may include late night, early morning, weekend commitments, and travel as situations dictate/require.

Knowledge, Skills and Abilities

Thorough knowledge of:

  • The principles of planning, management, and direction of a program.
  • Effective supervisory practices and techniques, employee-employer relationships, and the management of a unit.
  • Organizational development, planning, and administrative, and personnel.
  • The rules, regulations, policies, and standards related to student health center medical services or the ability to quickly learn.

Working Knowledge of:

  • Accreditation standards/certification processes or applicable type.
  • Computerized health management systems or similar type systems.
  • Quality/continuous improvement philosophies.
  • General safety practices in a health center environment.
  • Medical policies, regulations and procedures.
  • Fiscal management and budgeting principles.
  • Computer literacy and proficiency with Microsoft Office Suite programs and database management and an ability to learn additional computer software programs.
  • Fluent in the use of standard office equipment (computers, copiers, phones, fax).

Incumbent must possess the following:

  • Excellent interpersonal, supervision, customer service, and leadership skills.
  • Excellent conflict resolution skills and decision making skills.
  • Well-developed crisis intervention and consultation skills.
  • Skilled at understanding problems from a broader perspective, with strategic thinking, and anticipation of the impact of solutions on other areas.
  • Advanced analytical skills and the ability to determine relevant information, and to form compelling cases for support.
  • Excellent fiscal planning and budget management skills; leadership in strategic planning and project and policy development.
  • Excellent time management, planning, organizational skills and strategies in the context of demanding and time-intensive position.
  • Competence in understanding, interpreting, and communicating procedures, policies, information, ideas, and instructions.
  • Sound judgment, initiative and discretion with sensitivity to issues of policy and process.
  • Commitment to continuous improvement and a continued working knowledge of current issues and trends.
  • Excellent written and verbal skills and the demonstrated competence to effectively present information in either format.
  • A demonstrated commitment and sensitivity to multicultural needs, issues and opportunities.
  • Demonstrate a tactful, collaborative, and collegial management style.

Incumbent must have the ability to:

  • Plan, direct, and evaluate a complex operation, using all available resources [i.e., human, financial] to achieve both long- and short-term departmental and institutional goals.
  • Provide leadership in solving a wide range of problems and to develop practicable and thorough solutions, using effective communication and listening skills.
  • Interpret and apply a variety of complex policies, procedures, regulations and agreements, identify deviations from applicable policies to carry out responsibilities in accordance with University policies and applicable laws.
  • Conceptualize or identify needed changes and improvements in program.
  • Define, review, and implement different or creative solutions to unusual or complex problems.
  • Analyze complex situations accurately and adopt effective courses of action.
  • Write reports, business correspondence, and procedure manuals.
  • Effectively present information and respond to questions from groups of managers, customers, and the general public.
  • Analyze situations, collect supporting data,draw valid conclusions with viable resolutions, take corrective actions as needed.
  • Plan, organize, and direct a diversified program of student health services.
  • Supervise and coordinate extensive health service and evaluation programs.
  • Study available resources and recommend program modifications and/or additions as necessary.
  • Plan and execute a health center program including the development of a management plan and the preparation of the budget and the control of large expenditures.
  • Motivate, supervise, and evaluate professional and non-professional staff.
  • Work with and lead a diverse group of employees and have an active commitment to diversity.
  • Serve on and/or provide leadership to various campus committees.
  • Successfully serve multiple constituencies in the University setting.
  • Establish and maintain cooperative working relationships.
  • Assess student utilization and needs, and make recommendations to address same.
  • Adapt to the dynamics of organizational, procedural and policy changes, demonstrate flexibility and patience with changing expectations (e.g. technology, responsibilities and assignments).
  • Perform duties as assigned.
Required Education and/or Experience

Bachelor’s Degree in a health related discipline, public administration, business or other related field.
Five (5) years of progressively responsible experience in the leadership in the area of healthcare, health education, administration or similar type work plus three (3) years of experience in operational, fiscal management, and supervision.

Additional Requirements for this Position


Recruitment Preferences

Preference may be given to applicants with the following:

  • Masters Degree.
  • Five (5) years of supervision experience which includes complex Human Resource issues.
  • Experience working within a collective bargaining environment.
  • University administration experience.
  • Experience working in College Health.
  • General knowledge of University organization.
  • Working knowledge of accreditation standards and processes.
  • Professionally competent in budget and financial analysis.
  • Fluent written and verbal multi-lingual/bilingual skills.
Special Requirements
  • The person holding this position is considered a “ General Mandated Reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in the applicable CSU Executive Order (revised July 21, 2017), as a condition of employment.
  • This position is a Higher Education Employer-Employee Relations Act (HEERA) designated managerial position and comes under the Management Personnel Plan (MPP) of the California State University. Individuals appointed to management positions serve at the pleasure of the President or designee. They are excluded from the collective bargaining process, are not subject to probationary service, and do not receive tenure or permanent status. This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA).
  • The duties of this position will include participation in a decision that may have a material/financial benefit to the incumbent. Therefore, this is a “designated position” under the California State University’s Conflict of Interest Code and the incumbent will be required to file a Form 700: Statement of Economic Interest and is subject to the regulations of the Fair Political Practices Commission.
  • A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. This considered a sensitive position. Current CSU, Chico employees are subject to a background check (including a criminal record check) if voluntarily moving into a sensitive position, regardless of any background checks previously conducted. Incumbent is responsible for the safety and security of Level 1 data, sometimes also referred to as Level 1 protected data. This is confidential information that is in most cases protected by statutes, regulations, or other legal mandates.
  • This position is designated as a Campus Security Authority (CSA) under the Clery Act and is required to comply with the requirements of this designation.
  • Serve as a member of the Emergency Response Team.

Incumbent/applicant will need to be able to perform the essential job functions (duties) of this position with or without reasonable accommodation. This position alternates between remaining in a stationary position operating a personal computer for long periods of time and frequently moving about inside the office. Must be able to travel across campus to other offices and buildings for meetings and events.

The position involves frequent interaction with staff, faculty, students, and interns, in an active and fast-paced dynamic environment. The Student Health Center operates M-F 8:00 am – 5:00 pm during regular semester and 7:00 am – 5:30 pm during summer. The position and will interface with inter-campus agencies and administration on a regular basis, requiring on-going communication, negotiations, and visitations to other campus offices, and the Chancellor’s office. Organization and participation in monthly committee planning meetings, and oversight for occasional after-hours and weekends are required. Early morning, evening or weekend hours may be required, as well as travel.


This position qualifies for benefits including tuition fee waiver (if eligible).

Benefit Information

CSU, Chico offers a number of benefits to its employees (e.g., sick leave, vacation, health insurance). Eligibility for standard CSU benefits is based on an appointment of half-time or more for a period exceeding six months. Employees appointed less than half-time or less than six months are not eligible for standard CSU benefits but do receive prorated sick leave and vacation.

Eligibility for Affordable Care Act (ACA) benefits is based on an appointment of at least three-quarter time, hired to work a minimum of 130 hours per month over the course of the appointment or works an average of 130 hours or more per month during the measurement period. The ACA guidelines provide for health coverage or FlexCash only. ACA does not provide dental or vision plan coverage.

About the University and Community

Detailed information is available at As a university that educates students of various ethnic and cultural backgrounds, we value a diverse faculty and staff. CSU, Chico welcomes applicants who are knowledgeable about and interested in working within a cross-cultural learning environment. We also welcome those who share a passion and commitment to the University’s 6th Strategic Priority that focuses on sustainability, stewardship, and the environment – see

California State University, Chico is committed to achieving excellence through diversity in the classroom and the workplace. It strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students, faculty, and staff.

The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status.

Posting Details

Open Date (posting open date) 11/13/2017
Close Date (posting close date)
Open Until Filled Yes

Supplemental Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents
  1. Résumé
  2. Cover Letter
Optional Documents
  1. Optional Applicant Documents