Job Summary

Under general supervision of the Director of the Disability Resource Center, the Support Services Coordinator performs a variety of administrative and coordinator responsibilities to assist students supported by the Disability Resource Center. The position is assigned to the AM shift and coordinates the offering of an array of auxiliary aids and services provided to students with disabilities, including but not limited to, alternative testing and alternative media services. This position will hire, train, schedule, provide oversight, and evaluate dozens of service providers (student assistants).

Department Summary

The Disability Resource Center (DRC) is a central service unit within Student Affairs. The DRC consults with the campus community to promote welcoming environments and facilitate equal opportunity for students with disabilities in their academic courses, campus services, and all student programs and activities. The DRC collaborates with students to identify and eliminate potential and real barriers to accessibility by promoting inclusive design, providing reasonable accommodations, and assessing effectiveness.

Key Qualifications

• Knowledge of and ability to interpret federal, state, university, and DRC policies and procedures.
• Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems.
• Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in and outside the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds.
• Sensitivity to the needs of underrepresented students and students with disabilities.
• Demonstrated ability to balance the demands of simultaneous projects, conflicts and time pressures, to meet organizational needs.

Education and Experience

• High school diploma or its equivalent. Type 45 wpm. Five years of general office support or technical experience. Training at a vocational school or full-time college education may be substituted for two years of the required experience on the basis of one year of college education for 6 months of experience.
• Education may be substituted for up to four years of the required experience on a year-for-year basis.

Salary and Benefits

Anticipated Hiring Range: $48,535 - $54,000 Per Year

Classification Range: $46,380 - $76,032 Per Year

Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. 

Cal Poly

Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly’s hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu.

Diversity Statement

At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility.

Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. Cal Poly is an equal opportunity employer. 

Supplemental Information

Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive.

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas).

Positions are posted for a minimum of 14 calendar days.