Job Summary:

The Assistant Director reports to the Associate Dean/ Director of Student Conduct and Ethical Development. Possessing progressively responsible administrative experience in coordinating student disciplinary case management, initiating student development and educational programs, and peer education programs, the incumbent will review, investigate, develop thorough investigative reports, adjudicate, develop and implement intentional disciplinary and educational sanctions, and manage an independent caseload of alleged violations to the Standards for Student Conduct. This position works collaboratively with numerous campus partners and may be asked to present workshops and other educational programs to students, faculty and staff.

Responsibilities include, but are not limited to:

Student Conduct Investigation, Adjudication and Case Management and Recordkeeping

• The Assistant Director reports to the Associate Dean/Director of Student Conduct and Ethical Development.  Possessing strong understanding of and able to apply student development theory, experience in coordinating student development and educational programs and peer education programs, possessing progressively responsible administrative experience with student disciplinary case management and/or case management in a related field serving similar and diverse populations, the incumbent will review, investigate, develop thorough investigative reports, adjudicate, develop independent caseload of alleged violations to the Standards for Student Conduct. 
• Possessing high ethical and confidentiality standards, the incumbent is responsible for developing, reviewing and employing written correspondences explaining and clarifying complex policies and procedures regarding student disciplinary policies, procedures and follow-up correspondences including, but not limited to notices of investigation, conferences, sanction completion notices and any other correspondences related to the processing of student disciplinary matters.  
• The incumbent also works in partnership with faculty, the Office of Title IX & Gender Equity, University Police, Department of Housing & Residence Education, Office of the Registrar (Records, Registration and Evaluations), Office of Student Engagement, Counseling and Psychological Services, the CARE (Campus Assessment, Response & Education) Team, Alcohol, Tobacco and Other Drugs (ATOD) Committee, the Chancellor’s Office and other agents of the student success and campus safety as necessary in response to case, crisis, and/or the completion of sanctions.
• This position performs duties under limited supervision and works independently to utilize a developmental approach to the enforcement of the Standards for Student Conduct, utilizing Executive Order 1098-Revised, often interfacing additional CSU policies and procedures and CSUSB policies.  The Assistant Director will collaborate with the Department of Housing and Residential Education (DHRE) in the management and adjudication of housing referrals.  The incumbent will assist with the recruitment and training of hearing officers and will represent the University during hearings.  The incumbent will work collaboratively with on and off campus entities to refer students to appropriate resources. 
• Further, they will maintain accurate files of disciplinary proceedings, will complete case entry into Maxient database and will utilize PeopleSoft to access sensitive student data. Incumbent maintains security of statistical and confidential records in compliance with FERPA and the Clery Act.

Student Development and Learning, Educational Sanctions, Prevention Initiatives, Learning Outcomes and Assessment

• Committed to student learning, development, retention, success (personal, academic, career and civic responsibility-driven), and social justice , the incumbent will take initiative in forging partnerships with academic and non-academic departments, parents, and community members, develop and implement creative educational sanctions, collaborative proactive, responsive and intentional intervention and prevention education programs, initiatives, and presentations, including, but not limited to, those related to re-directing student behavior, civility, alcohol and drug education, academic integrity, ethics, the advancement of students’ personal academic and career goals, linkages of support/care outreach efforts, striving to maximize student potential, mentoring/success coach initiatives, promulgating institutional values and creating pathways for students to be positively connected to and involved in the campus and surrounding community. 
• The incumbent will assist in the development of student learning goals, outcomes and the implementation of and analysis of assessment measures to develop and refine evidence-based initiatives and programs.  This includes developing educational brochures, assisting with updates for the offices’ website and the creation of new website information with appropriate links and supporting documents.  With the expansion of proactive educational initiatives and programs, the incumbent will track student participation, manage proactive correspondences with program participants and track the office’s response to any reported concerns and referrals involving CARE team efforts.   The incumbent will develop and analyze reports related to caseload, types of cases, achievement of learning outcomes and trends as requested. 
• The Assistant Director will advance marketing initiatives as well as the expansion of educational presentation opportunities for faculty, staff, administrators, student and student organizations (in and out of the classroom) at CSUSB and the Palm Desert campus.   The incumbent will research, seek and manage grant and other outside funding sources whenever possible to advance the office’s efforts.  The incumbent will design, initiate and advise the office’s peer education student organization and develop collaborative initiatives with student organizations and Greek organizations.

General Administrative Support for Office Operations, Collaboration and Participation

• The Assistant Director will represent the Director at meetings upon request, serves on institutional committees and represents the office on committees, and collaborates and provides guidance when necessary. Incumbent will provide leadership in the absence of the Associate Dean/Director.  This includes, but is not limited to, assessing the need to implement immediate interim suspensions, or implement safety measures and/or remedies.

Assessment and Compliance Reporting

• Assist with collecting, reporting and maintaining statistical and confidential records, assist with analyzing student behavioral trends to develop evidence based proactive and reactive approaches to aid in student success, development and retention.

Supervision of Graduate / Para-Professional Staff

• In addition to other duties as assigned, the Assistant Director will assist with the selection, supervision and training of the office’s paraprofessionals (Graduate Assistant and/or student assistants) whereby the promotion of student learning outcomes, development opportunities and collaborative co-curricular academic-work learning opportunities, whenever possible, will be foundational to the work experience of the office’s paraprofessional staff.

Minimum Qualifications: Required Education and Experience

• Bachelor's degree and 2-5 years of professional and supervisory experience are required. Combination of education and experience required to perform the duties of the assigned position.

Required Qualifications

• Demonstrated skill and experience with case management, individual counseling or advising, behavioral interventions, crisis management, incident reporting and response, and/or support services.
• Excellent interpersonal relationship skills and excellent written and oral communication skills.
• Strong organizational, interpersonal and conflict management skills.
• Ability to assess information regarding potential risks and/or persons of concern.
• Ability to work cooperatively and collaboratively within a diverse team environment including students, faculty, administrators, staff, and community members is required.
• Working knowledge of multicultural issues and concepts.
• Strong presentation skills and/or teaching experience.
• Ability to interpret policy and procedures to a variety of audiences. Must be able to develop and lead proactive educational initiatives and programs (including, but not limited to, academic integrity, alcohol and drug education, and ethical decision-making).
• Ability to exercise sound judgement.
• Demonstrated ability to work one-on-one with students, particularly regarding issues where conflict or sensitive referrals are involved.
• Knowledge, experience, and ability to work comfortably with students experiencing distress, personal crisis, trauma, and/or mental health concerns.
• Excellent interpersonal communication skills and ability to work well in a team-oriented environment.
• Understanding and ability to maintain a high degree of confidentially in compliance with privacy restrictions.
• Experience in program development is preferred, along with grant writing.
• Ability to develop and maintain effective partnerships with campus departments and resources, community resource agencies, and constituent groups.
• Working knowledge of Title 5 Section 41301 of the California Education Code is required.
• Familiarity with state and federal laws and regulations that are relevant to higher education (FERPA, Title IX, HIPAA, etc.).
• The ability to research, understand and apply a variety of state, federal, CSU, and CSUSB policies and procedures where specific guidelines may not exist as well as have a comprehensive understanding of the Family Education Rights to Privacy Act and its impact on the student conduct system and student educational records as well as the Jeanne Clery Act and the reporting obligations.
• Ability to operate standard office equipment. A working knowledge of software programs such as MS Word, Excel, Microsoft PowerPoint, MS Outlook, PeopleSoft, Adobe Acrobat Reader, and the Internet is essential.
• Reading and comprehending, writing, communicating verbally, reasoning and analyzing.
• Must be able to work additional hours, including occasional holidays and weekends, and adjust working hours to meet special assignments. May be called back periodically to perform work as needed on an emergency basis.
• May require occasional travel between San Bernardino campus and Palm Desert campus.

Preferred Qualifications

• Master's degree in higher education administration, college student personnel, counseling, or a related field
• At least one year of previous student conduct experience or equivalent is preferred,
• Familiarity with Maxient or other student conduct / case management databases.
• Previous experience working with college students on decision-making related to developmental skills.
• Experience working with students in crisis or high-stress situations.
• Experience with web design or content management systems would be helpful.
• Possess the equivalent to two years of experience in higher education at the professional level, preferably in a comprehensive and educationally driven student conduct administration unit in higher education (and/or related case management) developing and implementing educational opportunities and programs and/or resources, supports, and interventions in related fields of practice, and supervision of paraprofessional staff members.

Special Conditions

• Must be able to work additional hours, including occasional holidays and weekends, and adjust working hours to meet special assignments. May be called back periodically to perform work as needed on an emergency basis.
• Will be required to travel between the San Bernardino and Palm Desert Campuses to meet and provide presentations to students

Compensation and Benefits:

Anticipated Hiring Range: $ 6,916 - $7,250 per month

The salary offered will take into account internal equity and experience among other factors.

The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.

 

Position Information:

Work status: Full-time/Exempt/At-will

Academic year schedule: Monday through Friday (8:00 am – 5:00 pm), some evenings/weekends.

Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends.

This is a full-time management (MPP) position.  MPP employees serve at the pleasure of the campus President.  MPPs do not serve a probationary period and never receive permanent status.

This position is a "designated position" in the California State University's Conflict of Interest Code. The scope of responsibilities for this position includes making or participating in decisions that may have a material financial benefit to the incumbent. Therefore, the individual holding this position is required to file an initial Conflict of Interest: Statement of Economic Interests ("Form 700") within thirty (30 days) from the date of hire and on an annual basis. In addition, the individual holding this position must complete the required conflict of interest training within thirty (30) days of their appointment and at least once during each consecutive period of two calendar years following the appointment, subject to the Fair Political Practices Commission regulations.

MPP: First considerations will be given to candidates who apply by Thursday, August 22, 2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received.

As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas).

 

Conditions of Employment

Background Check

Satisfactory completion of a background check (including a criminal records check) is required for employment.  CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.  Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Drivers License Check

Possession of a valid Driver's License is required.  Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record.

Mandated Reporter

The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Campus Security Authority

This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Cleary Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required.

I-9

CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.  See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents.

Statement of Commitment to Diversity

In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.

California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion

 

Closing Statement:

Reasonable Accommodation

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu.

Smoking

CSUSB is a smoke and tobacco-free campus.  See policy at  https://calstate.policystat.com/policy/6591951/latest/.

Clery Act

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act