Job Summary

*This position is on a 10/12 Pay Plan, which means working 10 months per year (August 1 – May 31), yet having salary paid out over 12 months.

Reporting to the Director of the Accessible Education Center (AEC) and receiving work lead direction from the Associate Director (AD), the Testing Accommodations Support Analyst (TASA) works independently within established guidelines using knowledge and judgment to apply existing procedures to support the Accessible Education Center Testing Program. The Testing Accommodations Support Analyst assists the Services and Accommodations Support Specialist (SASS) in providing test accommodations to students with disabilities, alternative media requests, supports utilization of accessible technology, and supports the AEC in the implementation and delivery of auxiliary accommodations.

Key Responsibilities

• Collaborates with the Associate Director and Services and Accommodations Support Specialist in the coordination and administration of all university required exams, both standardized and classroom. Carries out assignments, plans work and independently resolves sensitive problems that may arise, while referring broader implications to the AD
• Administers academic exams with accommodations to students with disabilities in compliance with ADA, Section 504 and Section 508 of the Federal Rehabilitation Act of 1973 while maintaining the integrity of the testing program standards
• Collaborates with the Services and Accommodations Support Specialist, to coordinate and assist with the complexity of testing accommodations to include, but not limited to: test preparation and return, scheduling of educational assistants, preparing hardware and software access and accessible technology equipment
• Supports the AEC in the implementation and delivery of auxiliary accommodations (e.g. readers/scribes, educational assistants) and works with the AEC staff as necessary to support delivery of the requested accommodation(s) as directed
• Participates in the data collection process as needed and compiles AEC accommodations data as requested
• Collaborate with the Alternative Media Specialist to analyze all requested test materials in order to determine the most effective means for producing alternative media/format(s), ensuring equal access for individuals with disabilities

Knowledge, Skills & Abilities

• Ability to deal with sensitive and challenging administrative and interpersonal issues in a positive, proactive manner
• Thorough knowledge of methods, procedures and practices; English grammar, business writing, punctuation and spelling
• Strong oral communication skills. Must possess excellent customer service and public relations skills
• Ability to compose and appropriately format correspondence and reports
• General knowledge of state and federal rules and regulations applicable to accommodations for individuals with disabilities
• Knowledge of accessible technology and its applications
• Ability to carry out a variety of complex assignments without detailed instructions
• Ability to multitask, think creatively in new situations, high attention to detail, and maintain confidentiality
• Ability to critically analyze all work to be performed
• Ability to understand standard office procedures
• Ability to learn new technologies and production methods
• Ability to determine the most appropriate format to be produced for the student including format structure: page layout, font style, quality, and size prior to conversion
• Knowledge of standard formatting procedures utilized to create accessible documents with Adobe Software
• Knowledge of accessible technology utilized by the blind and visually impaired populations (Jaws, Voice Over, Zoom)
• Knowledge of various document readers and ability to walk students through the features
• Knowledge of Dragon Naturally Speaking

Required Qualifications

• A Bachelor's degree and/or equivalent training
• Two (2) years of administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs

Preferred Qualifications

• A Bachelor's degree
• Experience in a college-level institution working with students with disabilities is strongly preferred
• One (1) year of experience with accessible technology

Compensation

Classification: Administrative Analyst/Specialist – 10/12
Anticipated Hiring Range: $4,500/month - $4,705/month
CSU Salary Range: $3,832/month - $6,932/month

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.

Application Procedure

Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:

• Resume
• Letter of Interest

All applicants must apply within the specified application period: April 17, 2025 through May 1, 2025. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.

Work Schedule

Monday - Thursday, 10:00 a.m. to 7:00 p.m.
Friday, 8:00 a.m. to 5:00 p.m.

Contact Information

University Personnel
jobs@sjsu.edu
408-924-2252

CSU Vaccination Policy

The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu.

Additional Information

Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.

The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.

SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS)

All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity.

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: 

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu.

Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf. The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu.

Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director.

Equal Employment Statement

San José State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San José State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self-disclose. San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.