CLASSIFICATION TITLE: Human Resources Professional II

UNION CODE: R09

TEMPORARY END DATE: This position is temporary and ends on or before June 30, 2026. Any continuation beyond June 30, 2026 is contingent upon satisfactory performance and available funding.

FT/PT: Full-time   

PAY PLAN: 12-month 

WORKPLACE TYPE: On-site (work in-person at business location)

ANTICIPATED HIRING RANGE: Step 1 $5,274 - Step 4 $5,597

• However, offer amount will be commensurate with candidate’s experience, education, skills, and training.

CSU CLASSIFICATION SALARY RANGE: $5,274 - $7,684

PAY BASIS: Monthly      

BENEFITS: CSUB offers a best-in-class benefit package for eligible employees that includes an array of medical plans, choice of dental plans, vision coverage, retirement participation in CalPERS, CSU tuition waiver, up to 24 vacation days per year, sick leave with unlimited accrual, 15 paid holidays per year and more!  See our benefits website for additional information.

CANDIDATES ELIGIBLE TO APPLY: Open to all qualified applicants

SPECIAL INSTRUCTIONS TO APPLICANT: FOR PRIORITY CONSIDERATION, applications must be received by November 30, 2025; however, the position will remain open until filled.

POSITION PURPOSE: The Department of Organizational Excellence is part of the People and Culture Division and is responsible for administering a variety of personnel-related training and development programs and providing information.

Under the general supervision of the Director of Organizational Excellence, the Training & Development Analyst supports the design, implementation, evaluation, and continuous improvement of training and organizational development programs for university staff. This position uses data-driven approaches to assess learning needs, evaluate program effectiveness, and recommend enhancements. The Analyst also supports instructional design, project coordination, and reporting to ensure high-quality learning experiences aligned with the university's strategic goals for staff development and organizational excellence.

DUTIES & RESPONSIBILITIES:

Professional Development & Training Coordination

1. Coordinates with Director of Organizational Excellence, Training & Development in the analysis, development, and implementation of training needs and goals.
2. Serves as the primary, initial contact for professional development and training while providing front-line customer service to the campus community, the Human Resources Department, and external contacts, via telephone, email, and in-person contact.
3. Advises leadership on policy and procedures related to operational functions and evaluation of strategies.
4. Assists in developing, facilitating and coordinating training program courses, sessions, webcasts, online presentations, videos, conferences, and workshops for a diverse university audience, including faculty, staff, students, and administration.
5. Delivers and facilitates professional development and training content to individuals or large groups.
6. Manages the presentation of professional development/training program classes and utilizes other internal and external trainers in the delivery of professional development/training content. 
7. Maintains knowledge on content of programs and technology of systems. Provides recommendations for campus use.
8. Assists in development and maintenance of a training library of manuals, books, curricula, publications, and training aids, such as videos, as well as on-line documentation.
9. Evaluates, researches, and analyzes various traditional and emerging methods of training, including but not limited to multimedia, workshops, interactive, computer based, lectures, etc., to determine their effectiveness and provide data-supported recommendations for program improvement.

Training Logistics & Data Administration

1. Researches and develops data tracking strategies, maintains all databases, records, and files related to professional development and training.
2. Collaborates with Director of Organizational Excellence to develop and provide targeted and strategic program information including brochures, flyers, and other materials, to the campus community. Coordinates, administers, and updates accessible marketing materials, including plans, initiatives, and online calendars/schedules.
3. Organizes training manuals, reference library, evaluation procedures, multimedia visual aids, and other educational materials.
4. Maintains registration lists and provides scheduled reminders to attendees.
5. Reserves conference rooms, ensures timely updates of website, and makes other logistical arrangements, working closely with CSUB employees, vendors, and guest speakers as necessary.
6. May serve as backup for maintenance and updates of CSUB People and Culture website.

REQUIRED QUALIFICATIONS:

EDUCATION & EXPERIENCE – Equivalent to a bachelor's degree in a related field and two (2) years of relevant experience. Additional experience which demonstrates acquired and successfully applied knowledge and abilities may be substituted for the required education on a year-for-year basis. An advanced degree in a related field may be substituted for the required experience on a year-for-year basis.

LICENSES – Possession of a valid driver’s license or the ability to obtain by date of hire.

SKILLS, KNOWLEDGE & ABILITIES (SKA’s) –

• Regular and reliable attendance is required.
• Excellent facilitation, presentation skills. Ability to conduct and facilitate trainings with small to large groups.
• Ability to understand, interpret, and communicate bargaining unit guidelines.
• Working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training and research methods.
• Ability to train and explain complicated and technical topics to non-technical staff.
• High attention to detail and accuracy.
• Working skills and knowledge of human resource discipline principles, practices, and related regulations.
• Demonstrated experience in developing and implementing human resource standards, policies, and procedures.
• Strong project planning and organizational skills to plan, organize, and manage multiple projects.
• Strong analytical skills to evaluate and interpret data to develop sound conclusions and recommendations.
• Strong interpersonal skills to effectively present information and ideas and advise managers, staff, and faculty regarding human resources policies and procedures as it relates to training.
• Demonstrated customer service experience requiring a very high level of diplomacy and professionalism.
• Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems.
• Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds.
• Excellent communication skills; ability to effectively communicate information in a clear and understandable manner.
• Thorough knowledge of English grammar, spelling, and punctuation.
• Ability to interpret, communicate and apply policies and procedures.
• Ability to maintain a high degree of confidentiality.
• Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines.
• Excellent computer skills and competence with a variety of computer applications including word-processing, spreadsheets, databases, on-line systems, Internet as well as online calendaring and email.
• Working knowledge of or ability to quickly learn University infrastructure.
• Must be willing to travel and attend training programs off-site for occasional professional development.
• Must be able to work occasional holidays and adjust working hours to meet special jobs.  May be called back periodically to perform work as needed on an emergency basis.

PREFERRED QUALIFICATIONS:

• Articulate or similar software experience.
• Knowledge of theory, methods, and applications relating to organizational development.
• Expertise in training program development and implementation, including course design, marketing, assessment, and evaluation.
• Experience working in a unionized environment, preferably in an education setting.
• Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude.

PHYSICAL DEMANDS: MEDIUM WORK – up to 40% of the activities involve sitting, standing, squatting, kneeling or walking; lifting heavy weight objects limited to 50 pounds; may involve pushing and pulling objects within the weight limits.

ENVIRONMENTAL FACTORS: N/A

SPECIAL CONDITIONS:

SCREENING: Only those applicants possessing experience most directly related to the immediate needs of the office will be invited to appear before a Qualifications Appraisal Board for the purpose of appraising training, experience, and interest in the position.

CALIFORNIA STATE UNIVERSITY EMPLOYEES UNION: It shall be the policy of the CSU in filling vacant CSUEU bargaining Units 2, 5, 7 & 9 positions to fill such vacancies from among qualified individuals currently employed on-campus except when it is determined that it is necessary to appoint outside applicants to obtain preferred or provide specialized skills and abilities that are not available from current employees.

BACKGROUND CHECK: Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

SENSITIVE POSITION: Sensitive positions are designated by the CSU as requiring heightened scrutiny of individuals holding the position, based on potential for harm to children, concerns for the safety and security of the people, animals, or property, or heightened risk of financial loss to the CSU or individuals in the university community.

GENERAL INFORMATION: It is the policy of California State University, Bakersfield to hire only United States citizens and aliens lawfully authorized to work in the United States. All new employees will be required to present documentation verifying their right to accept employment. You will also be requested to present a social security card at the time of initial appointment in compliance with state payroll regulations.  State regulations require that every state employee sign the Oath of Allegiance prior to commencing the duties of his/her State employment, except legally employed non-citizens. These individuals are required to sign the Declaration of Permission to Work.

The California State University (CSU”), including California State University, Bakersfield is committed to an inclusive and equitable community that values diversity and fosters mutual respect. All students and employees have the right to participate fully in CSU programs, activities, admission, and employment free from discrimination, harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking and retaliation. The CSU Nondiscrimination Policy prohibits discrimination and harassment based on any protected status, sexual harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking, prohibited consensual relationships, and retaliation.

Campus contact for our Nondiscrimination policy is Melissa Carleton, Interim Title IX Coordinator & DHR Administrator, (661) 654-2713.