CLASSIFICATION TITLE: Instructional Support Technician I

UNION CODE: R09

TEMPORARY END DATE: This position is temporary and ends on or before August 31, 2026. Any continuation beyond August 31, 2026, is contingent upon satisfactory performance and available funding.

FT/PT: Full-time

PAY PLAN: 12-month

WORKPLACE TYPE: On-site (work in-person at business location)

ANTICIPATED HIRING RANGE: Step 1 $4,184 - Step 4 $4,440

• However, offer amount will be commensurate with candidate’s experience, education, skills, and training.

CSU CLASSIFICATION SALARY RANGE: $4,184 - $6,096

PAY BASIS: Monthly

BENEFITS: CSUB offers a best-in-class benefit package for eligible employees that includes an array of medical plans, choice of dental plans, vision coverage, retirement participation in CalPERS, CSU tuition waiver, up to 24 vacation days per year, sick leave with unlimited accrual, 15 paid holidays per year and more!  See our benefits website for additional information.

CANDIDATES ELIGIBLE TO APPLY: Open to all qualified applicants.

POSITION PURPOSE: The College of Natural Sciences, Mathematics & Engineering’s (NSME) technical support staff play a critical role in supporting the College’s and CSUB’s mission, vision, and values.  Under general supervision of the Dean of the College of Natural Sciences, Mathematics, & Engineering, and with daily lead direction from the department chair for Chemistry and Biochemistry, the Instructional Support Technician I performs comprehensive support services for providing materials, supplies, equipment and related logistical support to a variety of lower and upper division laboratory courses in the Department of Chemistry and Biochemistry.

DUTIES & RESPONSIBILITIES:

Department Laboratory Course Support

• Assist faculty in developing new instructional activities and demonstrations by acting as a resource for materials and equipment utilization.
• Responsible for cleanliness and routine maintenance of all laboratory and storage facilities including participating in year-end lab cleanup.
• Operate scientific equipment and provide faculty and students with assistance in interpreting results.
• Organize and schedule the preparation and provision of chemical materials, supplies, and technical and non-technical equipment for laboratory courses.
• Prepare solutions, chemicals, and materials for instructional laboratory activities.
• Provide technical assistance and support to students and faculty on individual experiments/projects.
• Using general knowledge of chemistry and biochemistry, recognize commonalities between courses and assist with developing systems for optimizing facilities and equipment use.
• When directed, assist in preparing materials needed for faculty research.
• Assign work and provide routine guidance to student assistants on basic laboratory support tasks and demonstrate proper procedures as needed.

Department Laboratory Maintenance & Supplies

• Assist in the procurement process for chemicals/materials, supplies, and equipment required for laboratory and/or courses by identifying needs, obtaining quotes, and submitting requests for approval. 
• Assist with routine maintenance on laboratory, stockroom, and scientific equipment.
• Assist in monitoring adherence to university laboratory safety practices and report concerns or irregularities to appropriate personnel.
• Assist with stockroom requests from various parties.
• Maintain clean and safe working practices and spaces in all laboratories and stockroom.
• Assist in maintaining inventory records of laboratory/instructional equipment, supplies, and chemicals/materials.
• Assist with annual audit of lab equipment, accessory items, chemicals and materials.
• Using general knowledge of equipment and their uses, describe needs or problems to appropriate personnel when repairs are required.  

Ensure Safe Environment

• Assist in the collection, handling, and disposal of hazardous materials by following established procedures and safety protocols.
• Follow established procedures for the proper storage of all potentially hazardous materials in laboratories and the stockroom.
• Serve as a member of the campus emergency response team and the NSME Safety Committee. 
• Monitor and follow safety regulations, including compliance with specific regulations and documentation such as hazardous and radioactive material use standards. Report safety or compliance concerns to the Chemical Hygiene Officer or designated safety personnel. Maintain required documentation for department.
• Collaborate with the Chemical Hygiene Officer and NSME Lab Safety Coordinator to coordinate hazardous-waste container and labeling needs, maintain lab inventory and storage compliance, support equipment installations, and report facility repairs that involve safety considerations.

REQUIRED QUALIFICATIONS:

EDUCATION & EXPERIENCE – Equivalent to two years of (recent – within three years) experience providing instructional support services for a unit or discipline, acting as a student assistant, or in producing materials or supplies related to chemistry or a related discipline.

OR

Equivalent two years of college with 16 semester units in chemistry or related discipline in courses involving extensive use of materials, supplies, or equipment may be substituted for one year of the required experience.

OR

Equivalent to four years of college with 16 semester units in chemistry or related discipline in courses involving extensive use of materials, supplies, or equipment may be substituted for the required experience.

LICENSES –

• Possession of a valid driver’s license or the ability to obtain by date of hire.
• Possession of or the ability to obtain within 6 months of hire: 40-hour Hazardous Waste Worker (HAZWOPER) certification.

SKILLS, KNOWLEDGE & ABILITIES (SKA’s):

• Regular, reliable, and punctual attendance is required.
• General knowledge of laboratory methods and instructional support services including university safety protocols.
• General knowledge of the relevant scientific curriculum, techniques, and skills necessary to prepare specialized materials for assigned lab/instruction.
• Proficiency in operating standard office equipment.
• Strong attention to detail and accuracy in record-keeping.
• Ability to work independently and as part of a team and exercise tact and courtesy with diverse stakeholders.
• Ability to evaluate materials and supplies to meet instructional needs.
• Basic knowledge and understanding of procedures, techniques, and instrumentation applicable to courses in general chemistry, organic chemistry, and biochemistry.
• Ability to operate technical equipment related to different chemistry and biochemistry courses (e.g., autoclave, NMR).
• Ability to adjust and perform simple maintenance of technical and scientific equipment.
• Ability to prepare solutions with reagent-grade chemicals.
• Knowledge of common safety procedures for handling and storage of chemicals used in laboratory preparations along with handling both bio-hazardous and hazardous chemical waste.
• Demonstrated customer service experience requiring a very high level of diplomacy and professionalism.
• Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems.
• Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds.
• Excellent communication skills; ability to effectively communicate information in a clear and understandable manner.
• Thorough knowledge of English grammar, spelling, and punctuation.
• Ability to interpret, communicate and apply policies and procedures.
• Ability to maintain a high degree of confidentiality.
• Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines.
• Excellent computer skills and competence with a variety of computer applications including word-processing, spreadsheets, databases, on-line systems, Internet as well as online calendaring and email.
• Working knowledge of or ability to quickly learn University infrastructure.
• Must be willing to travel and attend training programs off-site for occasional professional development.
• Must be able to work overtime, occasional holidays, and adjust working hours to meet special jobs.  May be called back periodically to perform work as needed on an emergency basis.

PREFERRED QUALIFICATIONS:

• A Bachelor's degree in chemistry, biochemistry, or related discipline is preferred.
• Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude.

PHYSICAL DEMANDS: HEAVY WORK – 50% or more of the activities involve walking, standing, squatting, kneeling or climbing; lifting heavy weight objects which may exceed 50 pounds.

ENVIRONMENTAL FACTORS:

• Is exposed to excessive noise
• Is around moving machinery
• Is exposed to marked changes in temperature and/or humidity
• Is exposed to dust, fumes, gases, or radiation, microwave
• Works in confined quarters
• Works in high places

SPECIAL CONDITIONS

SCREENING: Only those applicants possessing experience most directly related to the immediate needs of the office will be invited to appear before a Qualifications Appraisal Board for the purpose of appraising training, experience, and interest in the position.

BACKGROUND CHECK: Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

SENSITIVE POSITION: Sensitive positions are designated by the CSU as requiring heightened scrutiny of individuals holding the position, based on potential for harm to children, concerns for the safety and security of the people, animals, or property, or heightened risk of financial loss to the CSU or individuals in the university community.

MANDATED REPORTER: Limited: The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised July 21, 2017.

GENERAL INFORMATION: It is the policy of California State University, Bakersfield to hire only United States citizens and aliens lawfully authorized to work in the United States. All new employees will be required to present documentation verifying their right to accept employment. You will also be requested to present a social security card at the time of initial appointment in compliance with state payroll regulations.  State regulations require that every state employee sign the Oath of Allegiance prior to commencing the duties of his/her state employment, except legally employed non-citizens. These individuals are required to sign the Declaration of Permission to Work.

The California State University (“CSU”), including California State University, Bakersfield is committed to an inclusive and equitable community that values diversity and fosters mutual respect.  All students and employees have the right to participate fully in CSU programs, activities, admission, and employment free from discrimination, harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking and retaliation. The CSU Nondiscrimination Policy prohibits discrimination and harassment based on any protected status, sexual harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking, prohibited consensual relationships, and retaliation.

Campus contact for our Nondiscrimination policy is Allan Williams, Associate Vice President of Civil Rights & Compliance, (661) 654-2713.