Job Summary:

The Director has direct oversight of business analysts and software developers in the implementation of institutional wide platforms and integration of all third-party applications with PeopleSoft Student Information System. This position will also contribute to the oversight of campuswide and CSU-wide data architecture maintenance and systems integration, and aid in developing plans for future upgrades, enhancements, expansions, and sustainable operations in alignment with the institution’s growing data needs.

Responsibilities:

• Provide strategic direction and operational leadership for enterprise administrative platforms, including PeopleSoft (Student, HR, Finance), Tableau, Qualtrics, Boomi, uAchieve, and RAVE
• Oversee functional planning and system development to ensure reliable, scalable, and effective enterprise solutions
• Lead cross-departmental coordination to align enterprise systems with institutional goals
• Ensure administrative platforms support institutional effectiveness, business continuity, and long-term sustainability
• Lead and manage a team of analysts and developers by setting performance expectations, coordinating professional development, and overseeing hiring, evaluations, and disciplinary processes in accordance with CSU policy.
• Foster a culture of accountability, service excellence, and innovation across administrative technology services.
• Direct the planning and execution of large-scale enterprise system initiatives by defining project strategy, allocating staff and financial resources, and ensuring alignment with institutional priorities.
• Provide leadership for the design, deployment, and enhancement of enterprise applications, including integrations with departmental and auxiliary systems, mobile platforms, and identity management solutions.
• Drive the university’s data intelligence and analytics strategy by aligning system integrations (e.g., Tableau, PeopleUX, ModoLabs) with business needs and end-user experience.
• Ensure systems are designed to deliver actionable data, support compliance, and enhance institutional decision-making.
• Serve as a key institutional advisor on enterprise system architecture and data integration strategy.
• Collaborate with analysts and technical leaders to ensure secure, efficient, and scalable solutions across administrative platforms.
• Guide the planning of upgrades, system enhancements, and technical roadmaps aligned with CSU policy and evolving campus needs.
• Represent Administrative Systems at the ITS Leadership Team level by contributing to campus-wide IT planning, policy development, and strategic prioritization.
• Collaborate with university departments and the Chancellor’s Office to align administrative technology operations with institutional mission, compliance standards, and CSU-wide initiatives.
• Support divisional and institutional objectives through participation in strategic initiatives, special assignments, or executive-led projects as required.

Minimum Qualifications: Required Education and Experience

• Bachelor’s degree in Computer Science, Computer Information Systems, or a related field from an accredited institution, plus 5–8 years of professional and supervisory experience.

Required Qualifications

• Three years direct experience working in fast paced, demanding environment, as well as advanced working technical knowledge of Oracle/PeopleSoft SIS System. Minimum one year of experience overseeing technical projects and a technical team.
• Ability to understand and define internal and external requirements.
• Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities and to respond appropriately to conflicts and problems.
• Exceptional verbal and written communications and the ability to communicate effectively with people at varying levels of technical fluency.

Preferred Qualifications

• Experience in project management.
• Experience in Higher Education.
• Project management and/or change management certification.
• Ability to lead programmatic or organizational change across an organization.

Compensation and Benefits:

Anticipating hiring range: $4,135.00 - $10,322.00 per month

The salary offered will take into account internal equity and experience among other factors.

The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.

Position Information:

Work status: Full-time/Exempt/At-will

Academic year schedule: Monday through Friday (8:00 am – 5:00 pm), some evenings/weekends.

Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends.        

This is a full-time management (MPP) position.  MPP employees serve at the will of the campus President.  MPPs do not serve a probationary period and never receive permanent status.

This position is a "designated position" in the California State University's Conflict of Interest Code. The scope of responsibilities for this position includes making or participating in decisions that may have a material financial benefit to the incumbent. Therefore, the individual holding this position is required to file an initial Conflict of Interest: Statement of Economic Interests ("Form 700") within thirty (30 days) from the date of hire and on an annual basis. In addition, the individual holding this position must complete the required conflict of interest training within thirty (30) days of their appointment and at least once during each consecutive period of two calendar years following the appointment, subject to the Fair Political Practices Commission regulations.

First considerations will be given to candidates who apply by Thursday February 12, 2025 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received.

As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

California State University, San Bernardino is not a sponsoring agency for staff or management positions (i.e. H1-B Visas).

CSUSB is not an E-Verify employer and cannot support visa holders with certain requirements (e.g., H1B, F1, STEM OPT).

Conditions of Employment 

Background Check

Satisfactory completion of a background check (including a criminal records check) is required for employment.  CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.  Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Drivers License Check

Possession of a valid Driver's License is required.  Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record.

Mandated Reporter

The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

I-9

CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.  See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents.

Statement of Commitment to Diversity

In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.

California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion

Closing Statement:

Reasonable Accommodation

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu.

Smoking

CSUSB is a smoke and tobacco-free campus.  See policy at  https://calstate.policystat.com/policy/6591951/latest/.

Clery Act

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act