Job Title

Outreach, Recruitment, and Orientation Analyst

Classification

Administrative Analyst/Specialist – Exempt I

Auto Req. ID

557419

Salary Range

Classification Range $5,274 - $7,684 per month

(Hiring range depending on qualifications, not anticipated to exceed $5,274 - $6,479 per month)

Work Schedule

Monday - Friday, 8:00 AM - 5:00 PM

Why CSUF

California State University, Fullerton (Cal State Fullerton) is a leading public university committed to student success, academic excellence, and inclusive excellence. The university fosters a collaborative environment that supports teaching, research, and service while promoting innovation and professional growth. Cal State Fullerton is both a Hispanic-Serving Institution and an Asian American and Native American Pacific Islander-Serving Institution, and a recipient of the Seal of Excelencia (2021 and 2024) from Excelencia in Education. Joining Cal State Fullerton means becoming part of a community dedicated to advancing student achievement, career success, and economic mobility.

Department

The University Outreach department within the Division of Student Affairs serves prospective and incoming students, and any other interested parties in the information seeking and application process, as it relates to the California State University system and Cal State Fullerton specifically. Our office provides campus tours, informational workshops, new and transfer student orientations, and general information. We seek an exceptional individual to join our team as the Outreach, Recruitment, and Orientation Analyst (Administrative Analyst/Specialist - Exempt I). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to inclusivity, openness, flexibility, integrity, and kindness.

Duties and Responsibilities

Under the general direction of the Director of Outreach, Recruitment, and Orientation, the Outreach, Recruitment, and Orientation Analyst provides comprehensive administrative and analytical support for the Department of Outreach, Recruitment, and Orientation (ORO). This role encompasses project management, administrative operations, human resources support, budget and financial coordination, and liaison work with Information Technology (IT). The Outreach, Recruitment, and Orientation Analyst plans, initiates, executes, and coordinates complex projects, large-scale campus events, and departmental activities, maintaining accountability for outcomes while delivering high-level support to students, faculty, staff, and community members. Responsibilities include evaluating and recommending improvements to operational and procedural processes; supporting professional and student staff hiring, payroll, travel, and budgeting; and applying specialized knowledge of university policies to independently resolve a wide range of work unit issues. Manages communications across multiple platforms, coordinates meetings and events, and utilizes office technologies such as word processing and spreadsheet systems to complete assignments efficiently.

Additionally, the Outreach, Recruitment, and Orientation Analyst identifies procedural gaps and proposes solutions, provides timely and effective customer service, and assists in the development and implementation of new policies and procedures. Duties include coordinating travel arrangements, processing documents, ordering supplies and equipment, and organizing departmental trainings and events. The role provides human resources support by assisting with internal searches, hiring processes, and preparation of hiring and payroll documentation. Serving as the department IT coordinator (DITC), the position manages email account requests and tracks IT equipment and purchases. Supports budget development and financial reporting by researching and analyzing data, processing financial transactions, tracking expenditures, and reconciling procurement cards. This position operates with a high degree of independence, manages multiple priorities simultaneously, collaborates effectively with stakeholders at all levels both within and outside the university, and provides lead work direction, training, and guidance to student staff, with additional duties as assigned.

Essential Qualifications

Bachelor’s degree from an accredited four-year college or university and/or the equivalent training and administrative work experience involving the study, analysis, evaluation, development or improvement of administrative policies, procedures, practices, or programs plus two years of related experience. Working knowledge of and the ability to apply standard theories, principles, practices, techniques applicable to the program or administrative specialty to develop conclusions and make recommendations. Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program or administrative specialty. Working knowledge of operational and fiscal analysis and techniques. Ability to take initiative and plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Skilled in research, development, and evaluation of policies and programs. Ability to collect, evaluate, and interpret data to develop sound conclusions and make appropriate recommendations. Expertise investigating and analyzing problems with broad administrative impact and implications. Ability to anticipate problems and address them proactively. Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form. Ability to train others on new skills and procedures and provide lead work direction.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position.  

Preferred Qualifications

Master's degree from an accredited four-year college and the ability to problem solve and coordinate activities in a fast-paced environment. Demonstrated ability to work with various communities. Ability to function effectively as part of a high-performance team. Ability to de-escalate irate guests and identify solutions.

License/Certifications

A valid California driver’s license.

Special Working Conditions

Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator

Benefits at a Glance

• An array of health plans that include prescription drug coverage
• Dental and Vision coverage
• Income protection benefits including life insurance and disability
• Retirement plan through CalPERS
• Tuition waiver for employees and dependents if eligible
• FlexCash (in lieu of health and dental)
• Employee Assistance Programs
• 15 paid holidays

See our CSUF Benefits website for additional information.

Additional Information

California State University, Fullerton is committed to fostering an environment where students, staff, administrators, and faculty thrive. We welcome individuals ready to make an impact on student and staff success to apply and become part of the Titan Community. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

Cal State Fullerton is an equal opportunity employer that prohibits discrimination based on regardless of race, sex, color, ethnicity, national origin, or any other protected status.

As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

The person holding this position is considered a general mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017.

This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required.

Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

Multiple positions may be hired from this recruitment based on the strength of the applicant pool.

If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position.

Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.

Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process.  

Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. 

California State University, Fullerton is not currently sponsoring any new H-1B petitions for staff, management, or faculty positions.

Effective October 1, 2025, the California State University (CSU) will implement a salary step structure for CSUEU-represented employees in bargaining units 2, 5, 7, and 9. This position may be subject to changes resulting from this implementation, in alignment with the provisions of the collective bargaining agreement.

Hiring Preference

On-Campus CSUEU Employees