Job Title

Orientation Coordinator

Classification

Student Services Professional II

Auto Req. ID

560368

Salary Range

Classification Range $5,083 - $7,228 per month

(Hiring range depending on qualifications, not anticipated to exceed $5,083 - $5,619 per month)

Work Schedule

Monday - Friday, 8:00 AM - 5:00 PM; occasional early morning, evening and/or weekend hours. This is a temporary position to end on or before June 30, 2027, with a possibility of renewal on an annual basis if funds and/or program needs exist.                 

Why CSUF

California State University, Fullerton (Cal State Fullerton) is a leading public university committed to student success, academic excellence, and inclusive excellence. The university fosters a collaborative environment that supports teaching, research, and service while promoting innovation and professional growth. Cal State Fullerton is both a Hispanic-Serving Institution and an Asian American and Native American Pacific Islander-Serving Institution, and a recipient of the Seal of Excelencia (2021 and 2024) from Excelencia in Education. Joining Cal State Fullerton means becoming part of a community dedicated to advancing student achievement, career success, and economic mobility.

Department

The University Outreach department within the Division of Student Affairs serves prospective and incoming students, and any other interested parties in the information seeking and application process, as it relates to the California State University system and Cal State Fullerton specifically. Our office provides campus tours, informational workshops, new and transfer student orientations, and general information. We seek an exceptional individual to join our team as the Orientation Coordinator (Student Services Professional II). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to inclusivity, openness, flexibility, integrity, and kindness.

Duties and Responsibilities

Under the general direction of the Director of Outreach, Recruitment, and Orientation, the Orientation Coordinator develops and implements the logistics, operations, and coordination for department-wide programs (inclusive, but not limited to New Student Orientation, Parent and Supporter Orientation, and Welcome Week). The Orientation Coordinator assists with the Orientation Leader training process and student staff supervision for the department. In collaboration with the Associate Director, Assistant Director, Senior Orientation Coordinator, and Parent and Student Orientation Coordinator, the Orientation Coordinator supports the planning and execution of successful student onboarding experiences. This includes the strategic delivery of information, management of online programs, organization of marketing and communication materials, planning of events and student activities, managing registration and communication systems, and overall working to foster student belonging and engagement. Collaborates with faculty and staff to establish meaningful campus and community involvement in building a strong and viable program and supports students and the campus in providing an inclusive and accepting campus environment. Supports outreach and yield events and other department-wide programs (inclusive but not limited to the Tuffy the Titan mascot program, Experience CSUF: Become a Titan, Fall in Love with Cal State Fullerton). Other duties as assigned.

Essential Qualifications

Bachelor’s degree or the equivalent from an accredited four-year college or university in one of the behavioral sciences, public administration, business administration or a job-related field and two years of professional experience in one of the student services program areas or a related field. A master’s degree in a job-related field may be substituted for one year of professional experience. Additional specialized and relevant experience may be substituted for the required education on a year-for-year basis.

General knowledge of the methods and problems of organizational management, research, and interview techniques. Ability to interpret and apply program rules and regulations, obtain factual and interpretative information through interviews, and advise students individually and in groups on complex student-related matters. Ability to reason logically and use initiative in planning work assignments and in implementing long-range program improvements. Ability to plan, develop, coordinate, supervise, and organize programs and activities. Ability to interact with a diverse student population, faculty, staff, and the public. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to establish and maintain cooperative working relationships with a variety of individuals. Excellent verbal and written communication skills, as well as the ability to acquire knowledge of campus procedures, activities, and of the overall organization.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position.  

Preferred Qualifications

Master’s degree from an accredited college or university is highly preferred. A minimum of one year of relevant experience as a graduate assistant or post-bachelors experience with first year experience / transition / orientation program development and supervising or advising student staff. One-year post-master’s university first year experience and/or transition experience preferred. An understanding of student development and transition theory. Experience with program planning and outcomes assessment and analysis. Experience with budget and resource allocation is preferred. Strong experience in new student orientation and transition programs. Knowledge of working at a public institution. Ability to establish effective working relationships with staff, students, faculty, supporters, and guests. Ability to translate student development, leadership theory, and research into practice. Ability to plan and implement programs linked to student learning outcomes. Experience maintaining and tracking administrative files. Demonstrated ability to work collaboratively with a diverse student and staff population. Communicate effectively both verbally and in writing. Event planning skills including designing, marketing, implementing, and assessing impact. Ability to work autonomously and manage multiple tasks simultaneously. Ability to analyze situations and develop solutions.

License/Certifications

A valid California driver’s license.

Special Working Conditions

Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator

High level group and interpersonal interactions with a variety of constituents, mainly students. Comfort and skill in presenting information to large audiences (400+) of students and family members.

Benefits at a Glance

• An array of health plans that include prescription drug coverage
• Dental and Vision coverage
• Income protection benefits including life insurance and disability
• Retirement plan through CalPERS
• Tuition waiver for employees and dependents if eligible
• FlexCash (in lieu of health and dental)
• Employee Assistance Programs
• 15 paid holidays

See our CSUF Benefits website for additional information.

Additional Information

California State University, Fullerton is committed to fostering an environment where students, staff, administrators, and faculty thrive. We welcome individuals ready to make an impact on student and staff success to apply and become part of the Titan Community. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

Cal State Fullerton is an equal opportunity employer that prohibits discrimination based on regardless of race, sex, color, ethnicity, national origin, or any other protected status.

As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

The person holding this position is considered a general mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017.

This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required.

Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

Multiple positions may be hired from this recruitment based on the strength of the applicant pool.

If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position.

Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.

Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process.  

Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. 

California State University, Fullerton is not currently sponsoring any new H-1B petitions for staff, management, or faculty positions.