Our Commitment to Equity, Diversity, and Inclusion:
California State University (CSU), Chico is a comprehensive and residential public university, holding Hispanic-Serving Institution (HSI) designation. Chico State operates as part of the 23-campus CSU system, which educates the most ethnically, economically, and academically diverse student body in the nation. The University enrolls over 15,000 students, with over half identifying as first-generation college students.
Chico State is committed to recruiting outstanding candidates. The ideal candidate will embrace our values predicated on the primacy of student success and the elimination of equity gaps, have demonstrated experience working with diverse populations, and will contribute to policies, programs, and practices that support an inclusive, accessible, and equitable learning and working environment. Black, Indigenous, People of Color, veterans, and those with diverse abilities are encouraged to apply.
Job/Department Summary:
Working independently, under general direction of program coordinator, incumbent provides complex and/or sensitive professional student service work, including but not limited to, individual and group academic advising, guidance, and program management to support recruitment, admission, enrollment, and graduation of students, advising regarding major requirements, and degree options in support of the University's focus on student success, retention, and graduation. Broader advising and counseling regarding career, learning, campus, and other issues is also provided. Incumbent performs complex professional student service work, utilizing both knowledge and judgment to advise prospective, new and continuing students on pathway options, procedures, and requirements for both program admission and graduation. Incumbent uses judgment and administrative planning to provide and implement creative solutions to existing and future problems to provide for functional operation of programs both within the department and in other departments and in the community. Incumbent manages general operations and processes of all major options, in conjunction and coordination with campus faculty and staff; reviews and evaluates records and transcripts; provides support with student registration and enrollment; monitors and maintains up-to-date major information, including database management; collaborates with other University and school district personnel to facilitate student progress; and serves as liaison between students and University personnel regarding major requirements.
The incumbent is responsible for communication with a widely diverse population of potential, current and returning undergraduate and graduate majors for the Liberal Studies program. The incumbent fosters intellectual and personal development toward academic success and lifelong learning, by assisting and advising students in planning their educational career, in the learning of skills needed for academic success, and how to utilize the resources and services available on campus to ensure their achievement of a degree.
This work includes analysis of needs, considerable advisement of policy and eligibility requirements and the use of planning, interviewing, and counseling techniques. When appropriate, the SSP Ill develops approaches for possible implementation that meet specific program needs. The incumbent will compile advising-related reports and analyze data to determine program needs
This position requires considerable administrative planning to develop creative solutions that integrate approaches across organizational lines. Incumbent is also responsible for recognizing specific program needs and for collaborating with academic departments to improve and develop approaches for implementation for student engagement and success.
Required Education and Experience:
Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field.
AND
Three years of full-time professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth.
*A Master’s degree in a job-related field may be substituted for one year of the professional experience.
Additional specialized experience which demonstrates the applicant has successfully applied the knowledge and abilities of a Student Services professional may also be substituted for required education on a year-for year basis.
Preferences:
Preference may be given to applicants with the following as they may be considered specialized skills:
- Prior experience and knowledge advising students about credential programs and PK-12 settings
- Experience using Chico State systems, databases and software
- Experience with analysis of data
Time Base: Full-time
Pay Plan: 12/12
Work Schedule: Mon-Fri 8:00am-5:00pm, Summer: Mon-Thurs 7:00am-5:30pm
CSU Classification Salary Range: $66,480 - $94,716 per year.
Benefits: This position qualifies for benefits including tuition fee waiver (if eligible).
CSU, Chico offers a number of benefits to its employees (e.g., sick leave, vacation, health insurance). For more information please visit https://www.calstate.edu/csu-system/careers/benefits/Documents/employee-benefits-summary.pdf
Additional Information:
Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.
California State University, Chico, in accordance with CSU policy, may require that the successful candidate complete a background check (including a criminal records check, sexual offender registry check, and/or fingerprinting) prior to assuming this position. Failure to satisfactorily complete or pass the background check may impact the job offer or continued employment of current CSU employees who apply for posted positions identified as sensitive.
This position is considered a sensitive position based on CSU guidelines. Incumbent is responsible for the safety and security of Level 1 data, sometimes also referred to as Level 1 protected data. This is confidential information that is in most cases protected by statutes, regulations, or other legal mandates.
The person holding this position is considered a "General Mandated Reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 (revised July 21, 2017) as a condition of employment.
Due to the nature of the work incumbent may be required to work early morning, evening or weekend hours, as needed to travel or complete work, projects or reports.
About Chico State:
Graduate and undergraduate programs boast high-quality research experiences, exceptional faculty mentoring, and civic and global engagement opportunities. The campus motto, “Today Decides Tomorrow,” is brought to life by inclusive pedagogy, experiential learning, and co-curricular programming. The Chico Experience prepares students to be critical thinkers, engaged citizens, and inspired stewards of environmental, social, and economic resources. Together, they will become leaders solving the challenges of the 21st century.
The campus is located in Northern California, 90 minutes from the state capital, Sacramento, and a three-hour drive from the San Francisco Bay Area. Chico offers year-round natural beauty, outdoor leisure activities, and a thriving arts, music, and events scene. We acknowledge and are mindful that Chico State stands on lands that were originally occupied by the first people of this area, the Mechoopda, and we recognize their distinctive spiritual relationship with this land, the flora, the fauna, and the waters that run through campus. We are humbled that our campus resides upon sacred lands that since time immemorial have sustained the Mechoopda people and continue to do so today.
The University is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status.
Chico State is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).
CSU, Chico's Annual Security Report includes summaries of institutional policy relating to campus safety, drug and alcohol use, sexual assault, and other matters. The report is published in compliance with the Clery Act and includes three years of certain crime statistics that occurred in Clery Act defined geography. A paper copy of the report may be requested in person at CSU, Chico Police Department or by calling 530-898-5555. It is also available on the web at Annual Security & Fire Safety Report.
